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Project/Operations Manager & Billing Coordinator
My name is Brendan Charlton, and my goal at Feasterville Floor is to deliver an outstanding experience from start to finish. I work closely with customers to ensure their needs are met and stay involved across many parts of the company so I can continue improving how we serve our community. Outside of work, I’m 30 years old, recently married, and excited to be expecting our first son this summer.
Installation Manager
I'm a former flooring installer with over 25 years' experience. I oversee our installations to get the most out of our installers and help solve any unforeseen issues. I coordinate and communicate with our clients to give them the best possible installation experience.
Installation/Customer Service/Claims Manger
My main focus is to ensure we are providing our customers with the absolute best job and experience possible. The mission statement I was given when I was hired was to “protect our customers from us and our suppliers. Always do the right thing for the customer no matter the cost” I have embraced that from the start. We are not perfect but when an issue does arise it is handled in a professional manner with the customer’s best interest in mind. I am proud to say our customer service is second to none. I came up in this business as a carpet installer. I started working for my brother in-law in the summers and weekends when I was 15 years old. By the age of 19 I had my own carpet installation business . I had 4 crews of guys that worked for me. For a couple of years I owned and operated a small retail flooring store. On a personal level I have been married for 36 years to my best friend! Fun fact we have known each other since the 1st grade! I have 2 wonderful adult children Jake and Sam and an old puggle named Lola .
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